Personal data
What Chez Moustapha does with the information you give when you order on this site.
Who is responsible
Chez Moustapha, a menswear store in Hay Tarik, Sidi Bernoussi, Casablanca, is responsible for its customers’ data. Contact: 06 46 76 26 83, by phone or on WhatsApp.
What is collected
When you order: your name, phone number and delivery address (needed to order), your city and a note (optional), the pieces you chose (size, colour, quantity), the site language and the order number. The site also keeps the type of browser used (for example Instagram or Safari) to fix a sending problem. No payment data is collected on this site.
Why
To save your order, confirm it, deliver it, and answer your questions or complaints after the purchase. Your data is not used for advertising.
WhatsApp
Once saved, your order goes as a message from your WhatsApp to Chez Moustapha’s, which replies to you on that number. WhatsApp is a service of the company Meta: your messages pass through its servers, outside Morocco.
Who has access
The Chez Moustapha team only. The store relies on technical providers acting only on its instructions: SMPLNFC (site design and maintenance), Supabase (database, European Union, Ireland) and Cloudflare (website). Your data is not sold or shared for advertising.
Data outside Morocco
The database is hosted by Supabase in the European Union (Ireland), a country the CNDP recognises as giving sufficient protection. Cloudflare and WhatsApp are international services: your data may pass through their servers in other countries, including the United States.
How long
As long as needed for the order, after-sales service and accounting obligations (invoices: ten years).
Your rights
Under Moroccan law no. 09-08 on the protection of individuals with regard to the processing of personal data, you may, free of charge, access your data, have it corrected, object to its processing on legitimate grounds, and refuse at any time messages that are not about your order. Contact Chez Moustapha by phone or on WhatsApp (06 46 76 26 83). You may also contact the CNDP (www.cndp.ma).
Cookies and phone storage
This site uses no advertising cookie and no measurement tool from another company. Your phone keeps your bag, your details for the next order and your latest orders, locally. To count visits, the site keeps its own statistics with no name or number: a random id kept on the device, the page viewed, where the visit came from (Instagram, Google…), the device type, and the approximate country and city given by the network.